Hello! I’m Felicity

I’ve spent over 15 years working closely with founders and leadership teams inside growing businesses.

Across that time, my role has taken different forms — Strategic Planning, Operations Lead, Project Manager, Head of Administration — but the thread running through all of them has stayed the same:

Helping organisations figure out how to actually work as they grow.

Most businesses don’t struggle because of lack of ambition or ideas. They struggle because growth creates complexity faster than the organisation can adapt.

What once felt simple starts to feel heavier. Decisions take longer. Priorities compete. Teams become busy, but not always aligned.

That’s the space I’ve always worked in.

These days, I focus on helping organisations evolve for what’s next.

That usually means working with founders and leadership teams to step back, understand what’s really going on inside the business, and redesign how the organisation operates so it can support its next stage of growth.

I tend to work with service-based businesses — from paid media and PR agencies through to events, coaching and property businesses. They all share a few things in common: strong client relationships, ambitious growth goals, and increasing complexity behind the scenes.

Some clients bring me in for a specific piece of thinking or direction. Others work with me more continuously as a strategic partner as their business evolves.

Either way, the work is the same at its core: helping organisations evolve how they work so growth feels clearer, not heavier.

Outside of work, life is pretty full in a different way. I’m a mum of two, living in Surrey with my husband and our sausage dog, Ralph. Most of my spare time is spent at the gym, in Pilates, or getting pulled into whatever wellness trend is doing the rounds.

If you’re at a point where your business feels like it’s outgrowing the way it operates, I’d love to hear from you.

  • The benefits we have experienced working with Felicity can't be overstated. She has been essential to us being able to scale our business without being sucked into the details

    Operations Management Client

  • We asked Felicity to help us think about how we could add AI into our ways of working. What we got was more than ideas - it was a clear view of where we needed to change in order to stay relevant

    Strategic Advisory Client

  • Felicity has a natural ability to step back and see what's really going on in the business

    Operations Management Client

  • ...What's more, Felicity is a delight to work with!

    Operations Management Client

  • She helped our leadership team cut through the noise and finally make progress each month (and be able to track it!)

    Future Ready Operating Model Client